Published: June 23, 2026 | Last updated: June 23, 2026 | 9 min read
TL;DR
Pricing starts at $0 for the Unlimited plan, or $9 per unit/month for Unlimited Plus which adds waived ACH fees, FastPay, and priority support (Avail, 2026).
Top-rated features include website management (5.0), portfolio management (4.89), transaction monitoring (4.74), and tenant tracking (5.0) (Software Advice, 2026).
Key pros: Free version available, user-friendly interface, state-specific lawyer-reviewed leases, and broad listing syndication to 19+ sites (Capterra, 2026).
Key cons: No mobile app, basic accounting only, some users report slow customer support, and tenant ACH fees apply on the free plan (Capterra, 2026).
Best suited for DIY landlords with 1-10 units. Not ideal for property managers with 10+ units or businesses needing advanced accounting and team controls (G2, 2026).
Avail, now owned by Realtor.com, is a cloud-based property management platform designed specifically for independent landlords. Founded in 2012 by two landlords frustrated with existing tools, Avail has grown to serve over 611,000 landlords and offers a comprehensive suite of tools for tenant screening, leasing, rent collection, and maintenance tracking (Avail, 2026).
What Is Avail?
Avail is an end-to-end property management platform that helps independent landlords manage the entire tenant lifecycle—from marketing vacancies and screening applicants to collecting rent and tracking maintenance. It’s designed for DIY landlords who want professional-grade tools without the complexity or cost of enterprise property management software (Avail, 2026).
Key features include:
- Tenant screening with TransUnion credit, criminal, and eviction reports (Avail, 2026)
- State-specific, lawyer-reviewed lease templates with digital signatures (Avail, 2026)
- Listing syndication to 19+ rental sites including Apartments.com, Zillow, and Realtor.com (Avail, 2026)
- Online rent collection with ACH and credit/debit card payments (Avail, 2026)
- Maintenance tracking with photo attachments and automated notifications (Avail, 2026)
- Income and expense tracking for basic property accounting (Avail, 2026)
- Tenant portal for 24/7 access to payments, documents, and maintenance requests (Avail, 2026)
The platform was acquired by Realtor.com in 2020, giving it enhanced marketing reach and lead generation capabilities (Avail, 2026). Available on web browsers, it features a mobile-responsive design but does not yet have a dedicated mobile app (Capterra, 2026).
Avail Pricing: What Does It Really Cost?
Avail offers two plans: a free Unlimited plan and a paid Unlimited Plus plan at $9 per unit per month (Avail, 2026).
Pricing Plans
| Feature | Unlimited (Free) | Unlimited Plus ($9/unit/month) |
|---|---|---|
| Monthly Cost | $0 | $9 per unit |
| Rent Collection | ✅ Yes | ✅ Yes |
| Listing Syndication | ✅ 19+ sites | ✅ 19+ sites |
| Tenant Screening | ✅ Yes | ✅ Yes |
| State-Specific Leases | ✅ Yes | ✅ Yes |
| Digital Signatures | ✅ Yes | ✅ Yes |
| Maintenance Tracking | ✅ Yes | ✅ Yes |
| Income/Expense Tracking | ✅ Yes | ✅ Yes |
| Tenant Portal | ✅ Yes | ✅ Yes |
| ACH Fees | Tenant pays $2.50 per transfer | Waived |
| Credit/Debit Card Fees | Tenant pays 3.5% | Tenant pays 3.5% |
| FastPay (Next-Day Deposits) | ❌ No | ✅ Yes |
| Customizable Applications | ❌ No | ✅ Yes |
| Customizable Leases | ❌ No | ✅ Yes |
| Clone/Reuse Leases | ❌ No | ✅ Yes |
| Create Property Websites | ❌ No | ✅ Yes |
| Priority Customer Support | ❌ No | ✅ 2x faster response |
Transaction Fees
Regardless of the plan selected, tenants pay processing fees for rent payments:
- ACH/bank transfers: $2.50 fee for tenants on the free plan (waived on Unlimited Plus) (Avail, 2026)
- Credit/debit cards: 3.5% processing fee per transaction (applies to both plans) (Avail, 2026)
Payment Speeds
- ACH transfers (free plan): 5-7 business days (Avail, 2026)
- ACH transfers (Plus plan): Next-day deposits via FastPay (Avail, 2026)
- Credit/debit cards: 1-2 business days (Avail, 2026)
Is Avail Good Value?
For small landlords with 1-5 units: The free plan offers exceptional value. You get listing syndication, tenant screening, lease creation, rent collection, and maintenance tracking at zero cost (Software Advice, 2026).
For landlords with 5-10 units: The $9/unit/month Plus plan can be worthwhile for next-day deposits and waived ACH fees, which can save hundreds annually (Capterra, 2026).
For 10+ units: Costs can add up quickly. For example, 20 units on Plus costs $180/month. Competitors like DoorLoop offer flat-rate plans starting at $69/month for 20 units, which may be better value (G2, 2026).
Avail Reviews: What Users Actually Say
Rating Summary
| Platform | Rating | Number of Reviews |
|---|---|---|
| Software Advice | 4.6/5 | 276 reviews |
| Capterra | 4.6/5 | 276 reviews |
| G2 | 4.0/5 | ~150 reviews |
| Trustpilot | 2.4/5 | 31 reviews |
(Software Advice, 2026; Capterra, 2026; G2, 2026; Trustpilot, 2026)
The Pros: What Users Love
1. Excellent Ease of Use
Users consistently praise Avail’s intuitive interface. Reviews highlight a 4.5/5 ease-of-use rating, with 83% of users expressing positive sentiment about usability (Software Advice, 2026). First-time landlords find it easy to set up accounts, list properties, and screen tenants without extensive training.
“From the very beginning, the platform was easy to learn and navigate, even as a first-time landlord. Setting up my account and adding my tenants was a smooth process.” (Capterra, 2026)
2. Comprehensive Free Plan
The free Unlimited plan stands out as a major advantage. It includes listing syndication to 19+ sites, TransUnion screening, state-specific leases, and rent collection—all at no cost (Avail, 2026).
“Avail has a free tier that can solve a lot of landlords’ needs” (G2, 2026)
3. Strong Feature Set
Users rate key features highly:
- Website Management: 5.0/5 (Software Advice, 2026)
- Portfolio Management: 4.89/5 (Software Advice, 2026)
- Transaction Monitoring: 4.74/5 (Software Advice, 2026)
- Tenant Tracking: 5.0/5 (Software Advice, 2026)
- Online Payments: 4.92/5 (Software Advice, 2026)
“Avail is more than just a tool—it’s a partner in making property management smoother and less stressful.” — Danielle D., landlord (Capterra, 2026)
4. State-Specific Lease Templates
The lawyer-reviewed, state-specific lease agreements with digital signatures are frequently praised. Landlords appreciate that leases are compliant with local laws and can be customized with additional clauses (Avail, 2026).
“As a new landlord, Avail made it easy to write up the state specific lease agreement.” — Arun, project manager (Capterra, 2026)
5. Listing Syndication
Avail automatically posts vacancies to 19+ rental sites, maximizing exposure without manual effort (Avail, 2026).
“List your rental on the top 19 sites” is a key feature highlighted in the free plan (Avail, 2026)
The Cons: Where Avail Falls Short
1. No Mobile App
The most consistent complaint is the lack of a dedicated mobile app. While Avail’s website is mobile-responsive, users and tenants frequently request a native app for easier access (Capterra, 2026).
“No app yet! Using an internet browser isn’t the worst thing, but tenants sometimes ask me if there’s an app.” — Elise, property manager (Capterra, 2026)
“I wish they had an app for easier access. It would be nice to be able to check messages and payment statuses from my phone.” — Trina, landlord (Capterra, 2026)
2. Customer Support Complaints
While some users praise customer support (4.6/5 rating), negative reviews highlight long wait times and limited availability. Support is only available Monday-Friday, 8 a.m. to 6:30 p.m. CST (Avail, 2026).
“Their customer support is horrible; they are always unavailable in the morning for ‘team meetings’ and then in the afternoon you always get ‘all representatives are busy at this time’ with no option to leave a message.” — Zach (Capterra, 2026)
“Emails receive no reply, and talking to someone is not an option.” (Capterra, 2026)
3. Clunky Applicant Management
Some users find the applicant application process confusing and difficult to track. One reviewer noted that applicants must create an account before applying, which creates friction, and the dashboard doesn’t clearly show application status (Capterra, 2026).
“The ‘dashboard’ tells you nothing about the stage people are in. Did they click the application link and leave immediately? Did they fill it but not pay? Did they pay but haven’t authorized sharing the report?” — Marc M., scientist (Capterra, 2026)
4. Basic Accounting Only
Avail’s accounting features are adequate for tracking income and expenses but lack sophistication. Users needing advanced reporting, bank reconciliation, or tax preparation tools should look elsewhere (G2, 2026).
5. Slow Payment Transfers on Free Plan
ACH transfers on the free plan take 5-7 business days, which some landlords find frustrating (Avail, 2026).
“The only downside is that transfers take a little longer to hit my account, but overall it’s a fantastic platform for landlords.” — Peter, CEO (Capterra, 2026)
6. Pricing Hikes
Some long-term users note that pricing has increased over time, with the Plus plan rising from $5 to $9 per unit/month (Capterra, 2026).
“The fee kept on increasing. I started off with $5 and now I believe it’s at $9.” — Arun, project manager (Capterra, 2026)
Avail vs. Competitors
Avail vs. DoorLoop
| Feature | Avail | DoorLoop |
|---|---|---|
| Starting Price | $0 (Free) or $9/unit/month | $69/month (20 units) |
| Free Plan | ✅ Yes | ❌ No |
| Best For | DIY landlords with 1-10 units | Growing teams with 10-100+ units |
| Accounting | Basic income/expense tracking | Advanced, QuickBooks sync |
| Mobile App | ❌ No | ✅ Yes |
| Team Controls | ❌ Limited | ✅ Yes |
| ACH Fees (Tenant) | $2.50 (Free) / $0 (Plus) | $2.49-$0 (varies by plan) |
| Card Fees (Tenant) | 3.5% | 3.25% |
| E-Signatures | Included | $1-$3/doc (varies) |
Verdict: Avail wins on price for small portfolios. DoorLoop offers more advanced features and is better for scaling teams (G2, 2026).
Avail vs. TurboTenant
| Feature | Avail | TurboTenant |
|---|---|---|
| Free Plan | ✅ Yes | ✅ Yes |
| Paid Plan | $9/unit/month | $149/year (Essentials) |
| ACH Fees | $2.50 (Free) / $0 (Plus) | $2 (Free) / $0 (Pro) |
| Card Fees | 3.5% | 3.49% |
| Payout Speed (ACH) | 5-7 days (Free) / Next-day (Plus) | 5-7 days (Free) / 2-4 days (Pro) |
| Mobile App | ❌ No | ✅ Yes |
Verdict: Both offer free plans. TurboTenant has a mobile app and similar pricing. Avail’s Plus plan offers faster next-day deposits (G2, 2026).
Avail vs. RentRedi
| Feature | Avail | RentRedi |
|---|---|---|
| Free Plan | ✅ Yes | ❌ No |
| Paid Plan | $9/unit/month | $12-29.95/month (unlimited units) |
| Mobile App | ❌ No | ✅ Yes (separate landlord & tenant apps) |
| Messaging | ❌ Limited | ✅ Push notifications |
| Maintenance | ✅ Basic | ✅ Enhanced, intuitive app |
Verdict: RentRedi offers a better mobile experience but no free plan. Avail’s free plan is a major advantage for budget-conscious landlords (G2, 2026).
Who Should Use Avail?
Best Fit For:
DIY landlords with 1-10 units – Avail is designed for independent landlords managing their own properties. The free plan covers essential tools at zero cost (Avail, 2026).
Budget-conscious landlords – The free Unlimited plan offers listing syndication, screening, leases, rent collection, and maintenance tracking without monthly fees (Avail, 2026).
Landlords needing state-specific leases – Avail’s lawyer-reviewed, state-compliant lease templates with e-signatures are a standout feature (Avail, 2026).
Hands-on owner-operators – Landlords who want everything in one platform—from marketing to rent collection—will appreciate Avail’s all-in-one approach (Software Advice, 2026).
Landlords who prioritize listing syndication – Posting vacancies to 19+ sites automatically saves time and maximizes exposure (Avail, 2026).
Poor Fit For:
Property managers with 10+ units – Per-unit pricing becomes expensive. Flat-rate competitors like DoorLoop or AppFolio may offer better value (G2, 2026).
Businesses needing advanced accounting – Avail’s accounting is basic. Stessa or DoorLoop offer superior financial tools and tax preparation (G2, 2026).
Landlords requiring a mobile app – No dedicated app is available, which can be inconvenient for on-the-go management (Capterra, 2026).
Teams with multiple staff users – Team controls and access levels are limited compared to enterprise platforms (G2, 2026).
Short-term rental operators – Avail is designed for traditional long-term rentals, not vacation rentals or Airbnb properties (Avail, 2026).
Frequently Asked Questions About Avail
Is Avail free?
Yes. Avail offers a free Unlimited plan that includes listing syndication, tenant screening, state-specific leases with e-signatures, rent collection, maintenance tracking, and a tenant portal—all at no cost. Transaction fees apply for tenant payments (Avail, 2026).
How much does Avail Unlimited Plus cost?
Avail Unlimited Plus costs $9 per unit per month. It includes all free plan features plus waived ACH fees, next-day FastPay deposits, customizable leases and applications, property websites, and priority customer support (Avail, 2026).
Does Avail have a mobile app?
No. Avail does not currently offer a dedicated mobile app. The platform is accessible through web browsers on mobile devices with a responsive design. Multiple user reviews request this feature (Capterra, 2026).
What transaction fees does Avail charge?
- ACH/bank transfers: $2.50 per transaction (paid by tenant, waived on Unlimited Plus) (Avail, 2026)
- Credit/debit cards: 3.5% processing fee (paid by tenant, applies to both plans) (Avail, 2026)
Is Avail good for first-time landlords?
Yes. Avail is widely praised for its user-friendly interface and comprehensive feature set, making it ideal for first-time landlords. Multiple reviewers note that it’s easy to learn and navigate even without prior property management experience (Software Advice, 2026).
Does Avail do tenant screening?
Yes. Avail offers tenant screening through TransUnion, including credit checks, criminal background checks, and eviction history reports. Applicants typically pay the screening fee (Avail, 2026).
Can I use Avail for multiple properties?
Yes. Avail supports an unlimited number of units on both the free and paid plans. Portfolio management is available, with 4.89/5 user rating (Software Advice, 2026).
What is Avail’s customer support like?
Mixed. Users rate customer support at 4.6/5 on Software Advice (Software Advice, 2026), but some reviews complain about long wait times and limited availability. Support is available via phone, email, and in-app chat, Monday-Friday, 8 a.m. to 6:30 p.m. CST (Avail, 2026).
How long does it take to receive rent payments?
- ACH transfers (free plan): 5-7 business days (Avail, 2026)
- ACH transfers (Plus plan): Next-day deposits with FastPay (Avail, 2026)
- Credit/debit cards: 1-2 business days (Avail, 2026)
Does Avail have a desktop app?
No. Avail is a web-based platform that requires an internet connection and a web browser. It does not offer a standalone desktop application (Avail, 2026).
Key Takeaways
- Avail is best for DIY landlords with 1-10 units, offering a powerful free plan that covers the core landlord workflow—listing, screening, leasing, rent collection, and maintenance (Avail, 2026).
- The free Unlimited plan is genuinely free with no monthly costs, making it accessible for budget-conscious landlords. Transaction fees apply for tenant payments (Avail, 2026).
- Upgrade to Unlimited Plus ($9/unit/month) for waived ACH fees, next-day deposits (FastPay), priority support, and additional customization. It can save money on fees but adds per-unit costs (Avail, 2026).
- The lack of a mobile app is the most significant drawback. Users consistently request native apps for easier on-the-go management (Capterra, 2026).
- Customer support is a mixed bag—some users praise it, while others report long wait times and difficulty reaching representatives. Support is limited to business hours only (Capterra, 2026).
- Accounting features are basic—landlords needing advanced financial tracking, automated expense categorization, or tax preparation tools should consider Stessa or DoorLoop instead (G2, 2026).
- For 10+ units, compare pricing—Avail’s per-unit pricing may be more expensive than flat-rate alternatives like DoorLoop’s $69/month Starter plan for 20 units (G2, 2026).
